Payment & Shipping Process

This page describes basic steps from payment to delivery.

Payment

This shop accepts Credit card, Paypal, Cryptocurrencies.
If you need buyer protection, please choose Credit card or Paypal.

Currently, the following cryptocurrencies are available.

Bitcoin, Litecoin, Ethereum, DAI, USD Coin (via coinbase
Disabled (the payment plugin has some error. Dash, Monero, ZCash, Beam, TrueUSD, USDC (via Coinpayments
Disabled (the payment plugin has not been updated for a while. Obyte(Byteball) (via Byte-payments
Disabled (the payment plugin has not been updated for a while. + XLM, ERC20 such as DAI, BAT, BNT, ZRX, KNC and other altcoins (via Coingate payment)
Disabled (Unused coins have been removed. Bitcoin Cash, BNB Coin, BitBean, BlackCoin, Breakout, CloakCoin, Crown, CureCoin, Decred, DigiByte, Dogecoin, eBoost, Ether Classic, Expanse, Goldcoin, Gridcoin, Groestlcoin, Komodo, LISK, MonetaryUnit, NAV Coin, NEO, Nexus, Omni, PinkCoin, PIVX, PotCoin, Peercoin, Qtum, RevolutionVR, Ripple, Stratis, Syscoin, TetherUSD, Vertcoin, Waves, Counterparty, NEM, VERGE, ZCoin, ZenCash

Basic payment steps in crypto:
  1. Enter the shipping address on the Checkout page, and check a shipping fee, and push the Place Order button. The Coinbase’s coin-selection-page will be displayed.
  2. Next,
    • Coinbase: Please select a coin and make your payment.
    • Coinpayments: Choose a coin on the selection page, and enter your name, and push the checkout button to move to the remittance page. Since the QR code and payment address are displayed on the next page, please send the amount in the invoice.
    • Byteball: Since the QR code and payment address are displayed, please remit the amount in the invoice.
    • Coingate (new
  3. We will start production after confirming your payment. Please keep a record of your transaction number, just in case.

Shipping

Overseas shipping is available.

Currently, EMS is not available in some countries due to COVID19. In such cases, we will use a courier such as Fedex, which may result in higher shipping costs.

In the case of ‘Pre-order’ items, we start production after your payment is confirmed. The delivery days depends on the items, finishing-options, and your country.
Most items will be shipped within the period stated on the product page.
If customs stops the items or your country is very far from Japan, it may need more time.

  • The shipping cost will be displayed after you enter your address in the Checkout page.
  • Please check the production duration for each item.
Basic steps of items with a delivery time of 4 weeks:
  1. After the payment is confirmed, the production usually takes 3 to 5 days.
    We will send you an email when we have finished the production in our studio. (e.g. “We’ve finished making your items. We will now send it to a framer.”)
    If the finishing option of your order is ‘Raw – A Sheet Only’, we will ship your order at this step.
  2. In the case of the framing, 2 weeks will be added to the delivery days in order to ask external frame-shops. After the items are returned to out studio and inspected, we will ship them.
  3. When we ship your items, we will send you an email with a tracking number. Please track it yourself and contact the post office for delivery status.

– We are not responsible for any trouble during transportation. E.g, we can not refund even if the item is destroyed or stolen by anyone except our fault.
– If the items are lost or damaged during delivery, please recover from the insurance. Please contact both us and the shipping company.
If you paid in cryptocurrency, the ‘BTC to JPY or USD’ rate at the time of purchase will be applied.
– For details, please check our shipping&returns policy.

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